Terms of Service

These Terms govern your access to and use of the YieldBI Services.

1. About these Terms

These Terms of Service (the "Terms") govern access to and use of the YieldBI platform, websites, software, artificial-intelligence features, campaign-management tools, analytics, creative-generation tools, integrations, and related services (collectively, the "Services"). The Services are provided by YieldBI OÜ, an Estonian private limited company, registry code 17553269, with its registered office at Telliskivi tn 57, 10412 Tallinn, Estonia ("YieldBI", "we", "us", or "our").

By creating an account, purchasing a subscription, connecting an advertising or commerce account, or otherwise using the Services, the person or entity using them ("Customer", "you", or "your") agrees to these Terms. The Services are exclusively for business and professional use; you represent that you act for a business and have authority to bind it.

2. Eligibility and accounts

You must be legally capable of entering a binding agreement and authorized to act for the business using the Services. You are responsible for accurate account information, safeguarding credentials, controlling user access, and all activity through your account. Promptly notify us of unauthorized access or a security incident. Authorized employees, contractors, agencies, and other users act on your behalf, and you remain responsible for their compliance.

3. The Services

YieldBI provides tools to help businesses create, manage, measure, understand, and optimize digital advertising. Features may include campaign management, integrations, conversion tracking, reporting, performance analysis, optimization recommendations, AI-assisted creative generation, and automated or semi-automated actions.

We may add, modify, improve, replace, or discontinue features. We will use commercially reasonable efforts to avoid materially reducing a paid subscription's core functionality during its current billing period. Beta, preview, early-access, or experimental features may be changed or discontinued at any time and have no service-level commitment.

4. Third-party accounts and integrations

The Services may connect to Meta, Google, Shopify, analytics providers, payment processors, AI providers, and other services ("Third-Party Platforms"). By connecting one, you authorize us to access, retrieve, process and, where enabled, modify information as necessary to provide the Services.

Your use remains subject to each provider's terms and technical limitations. We are not responsible for a Third-Party Platform's availability, data accuracy, API behavior, policy changes, account restrictions, rejected advertisements, tracking changes, reporting delays, or other acts or omissions.

You represent that you maintain all notices, consents, and lawful basis required for connected tracking technologies and the data they collect. We process that data solely as your instructed processor to provide the Services.

5. Advertising spend, management and automation

You are solely responsible for advertising budgets, media spend, fees, taxes, and other amounts incurred through connected Third-Party Platforms. YieldBI does not purchase media for you or pay Third-Party Platforms.

By enabling campaign-management, optimization, or automation features, you authorize us, subject to permissions and controls you configure, to create, modify, pause, activate, or otherwise manage campaigns, advertisements, budgets, bids, audiences, creative assets, and related settings on your behalf.

You are solely responsible for all instructions, settings, goals, budgets, spend limits, permissions, approvals, and other information configured in the Services ("Customer Instructions"). We may rely on them as accurate, intended, and authorized. You must configure appropriate controls and monitor your advertising accounts. Recommendations, forecasts, generated content, automated actions, and performance features do not guarantee ROAS, CPA, CPC, CPM, revenue, profitability, conversions, sales, reach, or any other outcome.

A platform error exists only where a verified YieldBI malfunction causes an automated action materially outside Customer Instructions or controls expressly configured by you. You must promptly notify us of a suspected error. We do not reimburse ordinary underperformance or media spend resulting from Customer Instructions, authorized-user error, Third-Party Platform behavior, market conditions, or actions within configured limits.

6. Customer responsibilities and acceptable use

You are responsible for your use of the Services and for ensuring your campaigns, products, content, targeting, data collection, and connected accounts comply with law and Third-Party Platform rules.

You must not use the Services for unlawful, fraudulent, deceptive, infringing, abusive, or harmful activity; upload content you lack rights to use; gain unauthorized access; interfere with or test the Services without written authorization; reverse engineer, copy, resell, sublicense, or create a competing service except where prohibited by law; circumvent restrictions; or use the Services in a manner that could materially harm YieldBI, its infrastructure, users, or a Third-Party Platform.

7. Customer Data

As between you and YieldBI, you retain rights in data, campaign and performance data, brand and creative assets, prompts, files, and other content submitted to, connected to, or processed through the Services ("Customer Data"). You grant us a non-exclusive, worldwide, royalty-free license to access, host, copy, process, transmit, display, modify, and use Customer Data only as reasonably necessary to provide, secure, support, maintain, and improve the Services, comply with law, and enforce these Terms.

We may use aggregated or anonymized information for analytics, benchmarking, security, product development, and improvement where it does not identify you or an individual. We do not sell Customer Data. Where we process personal data on your behalf, the applicable DPA governs and controls in the event of conflict.

8. AI features and generated content

AI features may accept prompts, brand materials, images, text, product information, and other inputs ("Inputs") and provide generated materials ("Outputs"). Inputs are Customer Data. To the extent permitted by law and underlying provider terms, we assign to you any rights we may have in Outputs generated for you.

Outputs may be inaccurate, incomplete, non-unique, or similar to content generated for others. You must review Outputs before use and decide whether they are suitable, lawful, accurate, and non-infringing. We will not use identifiable Customer Data, Inputs, or Outputs to train shared or generalized AI models without your permission.

9. YieldBI intellectual property and feedback

YieldBI and its licensors retain all rights in the Services, including the platform, software, interface, documentation, algorithms, workflows, designs, trademarks, and technology, excluding Customer Data and Customer-owned Outputs. Subject to these Terms and payment of fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to use the Services during the subscription term for internal business purposes.

If you provide feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use it without restriction or obligation, provided we do not publicly identify you as its source without permission.

10. Fees, billing, term and cancellation

Fees, billing frequency, usage limits, included credits, and subscription terms are shown at checkout, in an applicable order form, or in your account. Fees are charged in advance unless stated otherwise. You authorize us and our payment processor to charge your payment method for subscription fees, renewals, usage charges, and taxes.

Subscriptions continue for the selected billing period and automatically renew unless you cancel before renewal. You may cancel in account settings or by contacting support@yieldbi.com; cancellation prevents the next renewal and access ordinarily continues through the paid period. New subscribers may request a refund of the first paid subscription charge within fourteen days by contacting support@yieldbi.com. Otherwise, fees are non-refundable except as required by law or a written agreement. Credits have no cash value and are non-refundable unless expressly stated otherwise.

11. Suspension, termination, export and deletion

We may suspend access immediately where we reasonably believe use involves fraud, unlawful activity, abuse, material security risk, infringement, or harm. Either party may terminate for a material, curable breach not cured within thirty days after written notice.

Following termination of a paid subscription, we will make commercially reasonable export functionality available for Customer Data for thirty days, unless termination relates to unlawful activity, security, or inappropriate continued access. After that period, data may be deleted under our Privacy Policy, DPA, backup practices, and law. A valid Meta data-deletion callback or a Customer-initiated disconnect of a Meta integration is handled promptly under our published Meta data-deletion process and is not delayed by this export period. Meta deauthorization stops the Services' access to the relevant Meta assets but does not, by itself, delete previously synced data.

12. Confidentiality

Each party will use the other's non-public confidential information only to perform or exercise rights under these Terms and protect it with reasonable care. Confidential Information excludes information that becomes public without breach, was lawfully known, is lawfully received without restriction, or is independently developed. Disclosure required by law is permitted where notice is legally allowed.

13. Disclaimers and limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." YieldBI DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, and does not warrant uninterrupted, error-free, secure, accurate, or complete Services, data, Outputs, recommendations, or results.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION. EACH PARTY'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER FOR THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (or the shorter paid period). Nothing limits liability that cannot lawfully be excluded.

14. Indemnification, security and privacy

You will defend, indemnify, and hold harmless YieldBI and its affiliates, officers, directors, employees, and contractors from third-party claims arising from Customer Data, Inputs, Outputs used by you, advertisements, products, landing pages, breach of law or Third-Party Platform terms, infringement, or misuse of the Services.

We maintain commercially reasonable administrative, technical, and organizational measures designed to protect Customer Data. No system is completely secure. Our collection and use of personal data is described in the Privacy Policy; where required, the parties will enter into or be bound by our DPA.

15. Changes, governing law and general

We may update these Terms and will give reasonable advance notice of a material change during a paid term. Before formal proceedings, the parties will attempt in good faith to resolve a dispute for thirty days after written notice. These Terms are governed by Estonian law and the competent courts in Tallinn, Estonia have exclusive jurisdiction.

These Terms, applicable order forms, DPA, Privacy Policy, service-level agreements, and expressly incorporated documents are the entire agreement on the Services. A signed order form controls over these Terms to the extent of conflict, followed by the DPA for personal-data matters.

16. Meta Platform-specific terms

This section applies to Meta integrations and controls in the event of conflict. You and relevant advertisers and Page administrators must comply with Meta's applicable terms. By connecting a Meta asset, you represent that you are its advertiser or duly authorized by it.

We will not use one advertiser's Meta Platform Data to benefit, optimize, retarget, or profile a different advertiser, or use it on another advertising platform, unless Meta's terms expressly permit it and you separately agree in writing. A Customer-initiated disconnect within the Services and a valid Meta data-deletion callback are separate from account termination and promptly delete Meta-sourced data linked to that connection, as described in the Privacy Policy. Meta deauthorization immediately stops the Services' access to the relevant Meta assets but does not itself delete previously synced data; that data remains subject to the applicable retention schedule until the Customer disconnects within the Services, Meta sends a valid data-deletion callback, or the data ages out. These events do not delete assets still held directly by Meta.

For Meta lead generation and Customer List Custom Audiences, you represent that you have required rights, notices, consents, and lawful basis, and will promptly send opt-out, suppression, and deletion instructions to us. You will reasonably cooperate with Meta-related audits, data-subject requests, and deletion obligations.

17. Contact

YieldBI OÜ Telliskivi tn 57, 10412 Tallinn, Estonia Legal and support: support@yieldbi.com Website: yieldbi.com

You may also reach us through our contact page.